Cancellation policy

Last updated: October 17, 2026

This policy explains how you can change or cancel a Lymerra subscription or order.

Subscriptions

When you choose Subscribe & Save, you'll receive repeat deliveries at the frequency you selected at checkout (for example, every 4, 8 or 12 weeks, depending on your bundle). Your payment method is stored securely by our payment processor and charged automatically before each delivery at the subscription price shown at checkout. Your subscription continues until you cancel it.

Pause, skip or cancel anytime

There are no minimum commitments and no cancellation fees. You can pause, skip a delivery, change your frequency or cancel your subscription at any time:
- Use the "Manage subscription" link in your order confirmation email, or
- Log in to your account on our website, or
- Email us at support@lymerra.com with your order number.

To avoid being charged for your next delivery, please cancel or skip at least 2 days before your next billing date. Once a renewal order has been charged and shipped, it can't be cancelled, but it is covered by our 30-Day Money-Back Guarantee as described in our Refund Policy.

One-time orders

You can cancel a one-time order free of charge before it ships. Email us at support@lymerra.com as soon as possible with your order number. Once an order has shipped, please see our Refund Policy.

Questions
Contact us at support@lymerra.com.